GabrielSoft - How to Complete the CardPointe Merchant Application

After you sign up for GabrielSoft Payments, you must complete your CardPointe merchant application.

Some portions of the merchant account application use language intended for businesses. Since GabrielSoft Payments primarily serves nonprofit organizations (e.g., church, school or ministry), the instructions below provide a guide to completing the merchant application as a nonprofit.

1

Section 1: Business Details

Business Contact Info

• Business Legal Name - This is typically the same as Tax Filing Name.
  • In most cases, you should click both checkboxes beneath the Business Legal Name field, which eliminates the need to complete the Tax Filing Name and DBA Name fields.
  • Leave out any punctuation.
• Business Phone - Enter your organization's phone number
• Website - Enter your organization's website URL
  • If you do not have a live GabrielSoft website, enter your current live website address, not your temporary GabrielSoft URL.

NOTE: If you personally do not know the proper information for the Business Details fields, check with your organization's bookkeeper.

Business Address - Enter organization's physical address

• In most cases, click the checkbox for "Use Business Address for Legal Mailing Address" option

Business Details

• Years in Business - Select the option that applies to your organization
• Type of Ownership - Select the option that applies to your organization
  

  NOTE: The majority of GabrielSoft customers are Churches and Schools and will select Non-Profit Org for this field. If you are neither a Church or School, please select the appropriate option from the drop down list. Other available options are:

  • Government
  • Individual / Sole Proprietor
  • LLC
  • Private Corporation
  • Partnership
  • Public Corporation
  • Tax Exempt
• Tax ID (EIN) - EIN stands for "Employer Identification Number."

Industry - Click Change Industry and enter one of the following:

• 8661 - Religious Organization
• 8398 - Charitable and Social Service Organizations

Business Owner Information -  Enter information for your financial administrator or bookkeeper.

NOTE: While the term "owner" is used here, for many organizations the financial administrator or bookkeeper is not the owner. This information is simply used to verify the identity of an authorized representative of the organization, and this should be the person who is the main administrator of the financial information.

• SSN - This is just to verify that the person signing up for this account is an actual person.  If this information is not entered, the approval process will be delayed. 
  • Several Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations require CardPointe to strictly verify each customer. Specifically, federal laws such as the Patriot Act and the Bank Secrecy Act require CardPointe to ensure customers are not associated with any foreign government entity or terrorist organization. These measures help detect and deter money laundering, terrorism, tax evasion, or other unlawful activity. Those who sign up for (or take ownership of) a merchant account are therefore required to verify their identity by providing customer information listed in this application. Providing your personal information simply allows CardPointe to verify you/your organization as a customer. Providing your information does not make you personally liable for the account.
• Email - You must use the email address for the person you listed as the owner.
• I give my Personal Guarantee - This field is not required.
• In most cases, click the checkbox for "Use Business Address for Owner Residence Address" option

Once finished, click Ok. Looks great, let's move on! button to proceed.

2

Section 2: Banking & Processing

Banking Info - Enter the details for your Deposit and Withdrawal Account

TIP: The instant verification method will ask you to login to your online account with your bank. If you prefer to simply enter your account and routing numbers, select the manually enter account option.

Processing Info

NOTE: Use whole numbers without decimals or commas.

• Goods & Services
  • Average Annual Card Volume - Enter your best "guesstimate" of the expected annual volume with online giving for your organization.
  • Average Transaction Amount - Use the drop-down menu to select the option that best represents your organization (best "guesstimate")
• ACH Processing - Sales means transactions (deposits to your account); Credits means refunds
  • Average Transaction Amount - Enter your best "guesstimate" of the expected ACH transaction amount and refund. 
  • Max Transaction Amount - What would be the maximum transaction and refund amount you would expect via ACH?
  • Average Monthly Volume - What do you expect the average monthly volume of ACH transactions to be?
  • Max Monthly Volume - What do you feel your maximum transaction and refund volume would be via ACH?
• SEC Codes - Keep all of these checked
• Product / Service Delivery Windows
  • For the "Do customers typically receive goods/services at the time of purchase?" field enter No.
  • For the "On average, how many days later do customers receive goods/services?" field enter 0-7 Days.
• Mode of Transaction - Enter 100% in the "Online" field.
• Third Party Provider - Select "No" it if is not already selected.

Once finished, click Ok. Looks great, let's move on! button to proceed.

3

Equipment

Click Ok. Looks great, let's move on! button.

4

Agree & Sign

• Fees listed in the left column (with the exception of the Voice Authorization Fee) are included in the transaction fees listed at GabrielSoft.com/pricing.
• Fees listed in right column can be broken down as follows:
• Chargeback Fee (Per Item) - $25 fee only charged if a chargeback occurs.
• Retrieval Fee (Per Item) - $15 fee only charged if a retrieval occurs. 
• PCI Non-Compliance Fee (Monthly) - $19.95 fee only charged if your organization does not maintain its yearly PCI compliance.
• Scroll through the document, then click "I have read and agree to the First Data Program Guide."
• Scroll through the document, then click "I have read and agree to the BlueChex Agreement."

NOTE: If desired, you can also download the First Data Program Guide and BlueChex Agreement for your records.

• Sign Here - Enter the name as it appears in the box.
• Click one of the following:
• I am a Corporate Officer - Select this checkbox to proceed. This indicates that you are a representative of your nonprofit organization. By checking this box, you are stating that your church/nonprofit organization is the main entity; it does not make you personally liable for the account.  
• I give my Personal Guarantee - This field is not required.

If you have any trouble with the instructions above, please send an email to [email protected] and someone from our team will be happy to help!